DocumentCode
2649465
Title
Automotive warranty data: On the relationship between the driving patterns and warranty
Author
Chukova, Stefanka ; Anastasiadis, Simon ; Anderson, Boyd
Author_Institution
Sch. of Math., Stat. & Oper. Res., Victoria Univ. of Wellington, Wellington, New Zealand
fYear
2011
fDate
17-19 June 2011
Firstpage
556
Lastpage
561
Abstract
This study extends previous work that accounts for mileage accumulation in automotive warranty data. Warranty coverage is typically limited by age as well as mileage. The age is known for all sold vehicles all the time, but mileage is only observed for a vehicle with a claim and only at the time of the claim. We study the relationship between the expected number/cost of warranty claims and the automobile´s driving pattern (DP). We illustrate our findings with real warranty data.
Keywords
automobile industry; warranties; automotive warranty data; driving patterns; mileage accumulation; vehicles; Erbium; Out of order; Vehicles; database; driving pattern; expected warranty cost;
fLanguage
English
Publisher
ieee
Conference_Titel
Quality, Reliability, Risk, Maintenance, and Safety Engineering (ICQR2MSE), 2011 International Conference on
Conference_Location
Xi´an
Print_ISBN
978-1-4577-1229-6
Type
conf
DOI
10.1109/ICQR2MSE.2011.5976675
Filename
5976675
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