Title :
A model for the efficient implementation of portals
Author :
Al-Mudimigh, Abdullah S. ; Ullah, Zahid ; Shahzad, Basit
Author_Institution :
Dept. of Inf. Syst., King Saud Univ., Riyadh, Saudi Arabia
Abstract :
Portals are the gateways that integrate the information from different sources on a single window and provide it to the end users. Portal implementation is a very intricate job as it requires a significant amount of resources and knowledge to invest. Portals have the ability to improve the status and ranking of an enterprise to the best of the customer satisfaction and employees moral. For this reason we have proposed a model for the complete implementation and services delivery of portals. The model has two parts that describe the overall performance and the entire framework of portal implementation. Finally the proposed model is an iterative model that can proudly accept changes at any stage of its implementation.
Keywords :
portals; customer satisfaction; employees moral; portal implementation; services delivery; Business; Costs; Customer satisfaction; Educational institutions; Employee rights; Ethics; Information systems; Internet; Portals; Scheduling; Implementation Model; Portal framework; Services; Support & Management;
Conference_Titel :
Computer Engineering and Technology (ICCET), 2010 2nd International Conference on
Conference_Location :
Chengdu
Print_ISBN :
978-1-4244-6347-3
DOI :
10.1109/ICCET.2010.5485596
