• DocumentCode
    2661899
  • Title

    Application of web data mining and data warehouse in e-commerce

  • Author

    Li, Xiaofeng ; Li, Dong ; Tang, Yuanxin

  • Author_Institution
    Dept. of Comput. Appl. Technol., Harbin Inst. of Technol., Harbin, China
  • Volume
    2
  • fYear
    2010
  • fDate
    3-5 Oct. 2010
  • Abstract
    The emergence of electronic commerce has changed the traditional business model, it has changed vendors and customers. Expanded customer choice makes them pay more attention to the value of goods, rather than before the first brand and geographical factors into account. Therefore, in terms of the seller, as much as possible about their customers, and conducting business activities for customers efficiently and easily provide the necessary goods and services in order to remain invincible in the competition. This general framework of the system is designed to complete a computer-based support of CRM systems. The system is versatile, practical, easy to use, easy expansion, high maintainability, security, performance, and low cost advantages, the use of this system will help enterprises to standardize and improve their own management system and improve management efficiency.
  • Keywords
    Web sites; customer satisfaction; customer services; data mining; data warehouses; electronic commerce; CRM system; Web data mining; computer based support; data warehouse; e-commerce; electronic commerce; Data mining; Data warehouses; Databases; Electronic commerce; Information management; Software; data mining; data warehousing; e-commerce;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Software Technology and Engineering (ICSTE), 2010 2nd International Conference on
  • Conference_Location
    San Juan, PR
  • Print_ISBN
    978-1-4244-8667-0
  • Electronic_ISBN
    978-1-4244-8666-3
  • Type

    conf

  • DOI
    10.1109/ICSTE.2010.5608786
  • Filename
    5608786