DocumentCode
2661899
Title
Application of web data mining and data warehouse in e-commerce
Author
Li, Xiaofeng ; Li, Dong ; Tang, Yuanxin
Author_Institution
Dept. of Comput. Appl. Technol., Harbin Inst. of Technol., Harbin, China
Volume
2
fYear
2010
fDate
3-5 Oct. 2010
Abstract
The emergence of electronic commerce has changed the traditional business model, it has changed vendors and customers. Expanded customer choice makes them pay more attention to the value of goods, rather than before the first brand and geographical factors into account. Therefore, in terms of the seller, as much as possible about their customers, and conducting business activities for customers efficiently and easily provide the necessary goods and services in order to remain invincible in the competition. This general framework of the system is designed to complete a computer-based support of CRM systems. The system is versatile, practical, easy to use, easy expansion, high maintainability, security, performance, and low cost advantages, the use of this system will help enterprises to standardize and improve their own management system and improve management efficiency.
Keywords
Web sites; customer satisfaction; customer services; data mining; data warehouses; electronic commerce; CRM system; Web data mining; computer based support; data warehouse; e-commerce; electronic commerce; Data mining; Data warehouses; Databases; Electronic commerce; Information management; Software; data mining; data warehousing; e-commerce;
fLanguage
English
Publisher
ieee
Conference_Titel
Software Technology and Engineering (ICSTE), 2010 2nd International Conference on
Conference_Location
San Juan, PR
Print_ISBN
978-1-4244-8667-0
Electronic_ISBN
978-1-4244-8666-3
Type
conf
DOI
10.1109/ICSTE.2010.5608786
Filename
5608786
Link To Document