Implementing ISO9000 in a small company

Companies in the frequency control field, particularly those involved in international sales, are under increasing pressure to certify to ISO9000 quality system standards. Since these standards only define a general guideline for quality systems, they allow some latitude in satisfying the requirements. This latitude allows small companies as well as large companies to obtain certification to ISO9000. We report our efforts as a small company in moving towards ISO9000 certification and some interesting side benefits obtained from the exercise