Title :
Business-driven adaptive SLO maintenance in service level management
Author :
Gao, Fei ; Qiu, Xuesong ; Meng, Luoming
Author_Institution :
State Key Lab. of Networking & Switching Technol., Beijing Univ. of Posts & Telecommun., Beijing, China
Abstract :
This paper proposes a novel online business-driven adaptive Service Level Objective (SLO) maintenance approach which can adaptively maintain the SLO metrics in a reasonable range in order to achieve the optimal overall business result during the service operating. The approach can dynamically capture the business impact variation caused by the effect factor of client side, and adaptively provide the resource regulation strategy according to the well defined business impact weight and SLO reference value to obtain the optimal overall business result.
Keywords :
DP management; business data processing; matrix algebra; quality management; resource allocation; SLO metrics; SLO reference value; business driven adaptive SLO maintenance; business impact variation; resource regulation strategy; service level management; service level objective; Condition monitoring; Feedback control; Laboratories; Libraries; Paper technology; Resource management; Samarium; Technology management; Telecommunication network management; Telecommunication switching;
Conference_Titel :
Network Operations and Management Symposium Workshops (NOMS Wksps), 2010 IEEE/IFIP
Conference_Location :
Osaka
Print_ISBN :
978-1-4244-6037-3
DOI :
10.1109/NOMSW.2010.5486585