Title :
AFLC quality: developing a blueprint for excellence
Author :
Doherty, Steve D.
Author_Institution :
Headquarters Air Force Logistics Command, Wright-Patterson AFB, OH, USA
Abstract :
The AFLC quality implementation initiative is designated QP4, (Quality=People+Process+Performance+Product). The efforts of Air Force Logistics Command (AFLC) to successfully implement QP4 are described. The essence of quality leadership is developing a vision and a clear understanding of what one is trying to achieve. The AFLC vision, predictable stages of AFLC quality evolution, and the strategies designed to successfully implement QP4 within AFLC are discussed
Keywords :
aerospace industry; military systems; quality control; Air Force Logistics Command; QP4; people; quality; Customer satisfaction; Government; Logistics; Measurement standards; Monitoring; Productivity; Quality management; Security; Teamwork; Uncertainty;
Conference_Titel :
Aerospace and Electronics Conference, 1990. NAECON 1990., Proceedings of the IEEE 1990 National
Conference_Location :
Dayton, OH
DOI :
10.1109/NAECON.1990.112966
