Quality and assessment of human centred processes in the lifecycle

Lloyd´s Register believes that system dependability can be improved through the widespread use of human centred (HC) methods and activities throughout the lifecycle. In order to achieve this goal HC processes should integrate with the requirements of software engineering quality management. The presentation reviews the relevant quality and process standards and interprets the relevant terms as far as user-centred design processes are concerned, giving examples of appropriate requirements/usability engineering methods at each stage. There are three roles for human computer interaction (HCI) experts (or expertise) in the assessment of usability in the lifecycle: participation as a team member or consultant, acting as a tester/evaluator or acting as an auditor. In order to assure the quality of the resulting system all should be assessed, through examination of products and/or activities. The components of HC design quality systems are presented