Title :
Global teamwork for a global resource
Author_Institution :
OCLC Online Comput. Libr. Center Inc., Dublin, OH, USA
Abstract :
OCLC used a team including two software-consulting groups-one in California and the other in New York-to build a new production system to produce multilevel, multilingual help and documentation for its FirstSearch service. For translations, the team included translators and reviewers in several countries. The principles for building effective teams across great distances are the same as those when building a team in your own building
Keywords :
help systems; information resources; library automation; search engines; software engineering; system documentation; FirstSearch service; OCLC; global resource; global teamwork; multilevel documentation; multilevel help; multilingual documentation; multilingual help; production system; software-consulting groups; translations; Collaborative tools; Databases; Documentation; Information retrieval; Natural languages; Production systems; Software libraries; Sorting; Teamwork; Thesauri;
Conference_Titel :
Professional Communication Conference, 2000. Proceedings of 2000 Joint IEEE International and 18th Annual Conference on Computer Documentation (IPCC/SIGDOC 2000)
Conference_Location :
Cambridge, MA
Print_ISBN :
0-7803-6431-7
DOI :
10.1109/IPCC.2000.887274
