Title :
Tangible and Screen-Based Interfaces for End-User Workflow Modeling
Author :
Boden, Alexander ; Dörner, Christian ; Draxler, Sebastian ; Pipek, Volkmar ; Stevens, Gregory ; Wulf, Volker
Author_Institution :
Fraunhofer FIT, Univ. of Siegen, Siegen, Germany
Abstract :
Bridging the gap between business needs and IT solutions is a major challenge in service-oriented computing, and recent research emphasizes the importance of including end users in service-based application development. An analysis of two different approaches - tangible and screen-based versions of tools - demonstrates how users can participate in the development of technical workflow models based on their perception of business processes.
Keywords :
service-oriented architecture; user interfaces; workflow management software; business process; end-user workflow modeling; screen-based interface; service-based application development; service-oriented computing; tangible interface; Computational modeling; Computers; Ports (Computers); Software development; Software engineering; User interfaces; Workflow management software; human factors in software design; organizational management and coordination; pervasive computing; process infrastructure; project management; software engineering;
Journal_Title :
Software, IEEE