Title :
Research on the knowledge management model of knowledge-intensive based services
Author :
Wen Dai ; Yingchun Song
Author_Institution :
Sch. of Manage., Hubei Univ. of Technol., Wuahan, China
Abstract :
On the base recognizing of knowledge management characteristics of the knowledge intensive based services (KIBS), the paper discusses the knowledge management two-dimensional structure of the KIBS. The finding suggests the knowledge management of the KIBS has the synthesized attributes combination of human resources and technology. It is distinct from the knowledge management of manufacturing enterprises and general services. The study indicates that the knowledge management model of the KIBS can promote the sharing and interaction of the knowledge and improve the competition of the KIBS through codification mode and personalization mode.
Keywords :
human resource management; knowledge management; human resources; knowledge management model; knowledge-intensive based services; manufacturing enterprises; Advertising; Communication industry; Computer industry; Finance; Insurance; Knowledge management; Manufacturing industries; Production; Technological innovation; Technology management; Knowledge Management; Knowledge Management Model; Knowledge-Intensive Based Services (KIBS); knowledge Management Structure;
Conference_Titel :
Service Systems and Service Management, 2009. ICSSSM '09. 6th International Conference on
Conference_Location :
Xiamen
Print_ISBN :
978-1-4244-3661-3
Electronic_ISBN :
978-1-4244-3662-0
DOI :
10.1109/ICSSSM.2009.5174948
