DocumentCode
2689190
Title
Chinese customer´s attitude and adopt intention on mobile commerce
Author
Zhiping, Wu
Author_Institution
Econ. & Manage. Dept., Hunan Univ. of Arts & Sci., Changde, China
fYear
2009
fDate
8-10 June 2009
Firstpage
731
Lastpage
734
Abstract
This research investigated whether perceived usefulness, perceived easy use, security and privacy, perceived behavior control can influence customer attitude, which in turn, leads to adopt intention for mobile commerce in China. Based on the data collected from 268 college students who are mobile users, we found that perceived usefulness, perceived easy use, security and privacy, perceived behavior control were positively associated with customer attitude and adopt intention. The study has also revealed that customer attitude has a partial mediation effect on the relation between perceived usefulness, perceived easy use, security and privacy, perceived behavior control and intention to adopt mobile commerce respectively. The empirical results provide strong support for the conceptual model, shedding light on the significance and relative importance of six constructs. The theoretical and empirical implications of these results are also for discussion.
Keywords
consumer behaviour; data privacy; electronic commerce; human factors; mobile computing; Chinese customer attitude; data privacy; data security; mobile commerce; perceived behavior control; perceived easy use; Attitude control; Business; Data privacy; Data security; Educational institutions; Information technology; Mediation; Predictive models; Space technology; Web and internet services; adopt intention; customer attitude; m-commerce;
fLanguage
English
Publisher
ieee
Conference_Titel
Service Systems and Service Management, 2009. ICSSSM '09. 6th International Conference on
Conference_Location
Xiamen
Print_ISBN
978-1-4244-3661-3
Electronic_ISBN
978-1-4244-3662-0
Type
conf
DOI
10.1109/ICSSSM.2009.5174977
Filename
5174977
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