Performance Comprehensive Evaluation of Large Enterprise Information System Based on the BSC

Author

Li, Junhua ; Liu, Zhi ; Zhou, Hongjun

Author_Institution

Dept. of Inf. Manage., China Nucl. Power Eng. Co., Ltd., Shenzhen, China

fYear

2012

fDate

7-9 July 2012

Firstpage

374

Lastpage

379

Abstract

This paper sets up a performance evaluation index system, based on the balanced scorecard for large enterprise information system within the context of large nuclear power company and determines the weight coefficient of the index system by using Delphi method and the analytic hierarchy process. Then it constructs a performance comprehensive evaluation model for the enterprise information systems based on fuzzy mathematics theory and grey theory whereby the performance level of experience information systems of a large power group is analyzed. Some problems are discovered and discussed, followed by corresponding countermeasures and strategies.

Keywords

decision making; fuzzy set theory; grey systems; management information systems; performance index; BSC; Delphi method; analytic hierarchy process; balanced scorecard; enterprise information system; fuzzy mathematics theory; grey theory; nuclear power company; performance comprehensive evaluation model; performance evaluation index; power group; weight coefficient; Companies; Customer satisfaction; Indexes; Performance evaluation; Weight measurement; balanced scorecard; enterprise information system; performance comprehensive evaluation;

fLanguage

English

Publisher

ieee

Conference_Titel

Computing, Measurement, Control and Sensor Network (CMCSN), 2012 International Conference on

Conference_Location

Taiyuan

Print_ISBN

978-1-4673-2033-7

Type

conf

DOI

10.1109/CMCSN.2012.92

Filename

6245850