Title :
Quality management for e-learning: Why must it be different from industrial and commercial quality management?
Author :
Hoffmann, Michael H W ; Bonnaud, Olivier
Author_Institution :
Inst. of Microwave Tech., Univ. of Ulm, Ulm, Germany
Abstract :
Quality management for higher education differs from quality management in commerce and industry. These differences, but also similarities, will be identified in this paper. Conclusions will be drawn to facilitate an effective system of quality management at institutions of higher education. It will be shown that particularly e-supported testing and control of learning success will be a core element of such a system.
Keywords :
computer aided instruction; quality management; commercial quality management; e-learning; e-supported testing; higher education institutions; industrial quality management; learning success control; Companies; Education; Production; Quality assurance; Quality control; Quality management; competences; e-learning; knowledge; learning success; skills;
Conference_Titel :
Information Technology Based Higher Education and Training (ITHET), 2012 International Conference on
Conference_Location :
Istanbul
Print_ISBN :
978-1-4673-2332-1
DOI :
10.1109/ITHET.2012.6246052
