DocumentCode :
2702682
Title :
Modeling the Trust with ECT in E-auction Loyalty
Author :
Lin, Chwen-Yea ; Tu, Chien-Chung ; Fang, Kwoting
Author_Institution :
Dept. of Inf. Manage., Nat. Yunlin Univ. of Sci. & Technol., Douliou
fYear :
2008
fDate :
9-12 Dec. 2008
Firstpage :
851
Lastpage :
855
Abstract :
The increasing popularity in the new digital economy, and the Internet is considered a technology asset because its efficiency to quickly break geographical barriers. The purpose of this study is to explore from customerspsila perspective what attracts them to online auction sites and keeps them coming back. This article provides an understanding on online auction customer with loyalty of online customer behaviors. The structural equation modeling (SEM) was used. Discussions of how consumerspsila satisfaction interacts with auction Website loyalty which is an essence of the business and consumer relationship. Proposals are made of how online auction Website managers can use these findings to make marketing strategies.
Keywords :
Internet; Web sites; consumer behaviour; customer satisfaction; electronic commerce; security of data; ECT; Internet; auction Website loyalty; consumer satisfaction; e-auction loyalty; online auction customer behavior; structural equation modeling; trust modeling; Consumer behavior; Electrical capacitance tomography; Environmental economics; Equations; Information management; Information technology; Internet; Marketing management; Numerical analysis; Proposals; ECT; loyalty; online auction; satisfaction; trust;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Asia-Pacific Services Computing Conference, 2008. APSCC '08. IEEE
Conference_Location :
Yilan
Print_ISBN :
978-0-7695-3473-2
Electronic_ISBN :
978-0-7695-3473-2
Type :
conf
DOI :
10.1109/APSCC.2008.224
Filename :
4780782
Link To Document :
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