DocumentCode
2703173
Title
Providing Service Innovation for Creative Life
Author
Peng, Kang-Lin ; Lin, Ming-Chu
Author_Institution
Minghsin Univ. of Sci. & Technol., Hsinchu
fYear
2008
fDate
9-12 Dec. 2008
Firstpage
981
Lastpage
986
Abstract
Recuperation is a traditional Chinese cultural custom for woman who delivered her baby to take a monthly rest at home or recuperation center (a place where offers mother and baby caring services). Recuperation center industry has been blooming because of maternity needs. Due to the social transition, more modern women devote themselves to work instead of taking care of traditional household works. As a result, nursery industry was introduced to assist family to take care of their children. However, both recuperation service industry and nursery service industry neglected the mental needs of mother´s social support and living pressure. The aim of this research is to develop a service innovation model of creative life center using service activities and information technology to fulfill mother´s social support and improve family´s sense of living arts in the definition of life and creative industry. Case study and action research were conducted to find out and to solve the family´s issues on the thesis of value chain. Conclusion is that the creative life center offers innovative services to improve mother´s social support and family´s sense of living arts base on the infrastructure and information resources of recuperation center, meanwhile, this case can also build up itspsila niche of substantial advantages in the life and creative industries.
Keywords
social aspects of automation; Chinese cultural custom; creative life center; maternity needs; nursery service industry; recuperation service industry; service innovation; service innovation model; Art; Cultural differences; Engineering profession; Home computing; Information resources; Information technology; Pain; Pediatrics; Stress; Technological innovation; cultural and creative industries; life and creative industry; recuperation; service innovation; value chain;
fLanguage
English
Publisher
ieee
Conference_Titel
Asia-Pacific Services Computing Conference, 2008. APSCC '08. IEEE
Conference_Location
Yilan
Print_ISBN
978-0-7695-3473-2
Electronic_ISBN
978-0-7695-3473-2
Type
conf
DOI
10.1109/APSCC.2008.193
Filename
4780805
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