Title :
Suppliers´ Innovative Capabilities and Their Relationship with Customers: An Evidence from Packaging Machinery Industry in China
Author_Institution :
Kunming Univ. of Sci. & Technol., Kunming
Abstract :
In order to compete successfully in the marketplace, suppliers have to develop certain innovative capabilities that, in turn, depend on the type of relationship that is established with customers. Based on a study of 197 suppliers operating in the packaging machinery industry in China, structural equation modeling and multiple hierarchical regression are used to reveal the relationship between suppliers´ innovation capability and their different roles in the supply chain. The research findings lend support to the hypothesis that the level of investment in technology and the acquisition of specific managerial capabilities are to a large extent, a determinant of supplier-customer interdependence.
Keywords :
customer relationship management; innovation management; investment; machinery production industries; packaging; supply chain management; customers relationship; innovative capabilities; investment; multiple hierarchical regression; packaging machinery industry; structural equation modeling; supplier-customer interdependence; supply chain; Industrial relations; Investments; Machinery; Manufacturing; Packaging machines; Product development; Project management; Research and development; Supply chains; Technology management;
Conference_Titel :
Computational Intelligence and Security Workshops, 2007. CISW 2007. International Conference on
Conference_Location :
Harbin
Print_ISBN :
978-0-7695-3073-4
DOI :
10.1109/CISW.2007.4425631