Real Time Notifications for Critical Parameters in Operations and Maintenance

Nowadays, information management is vital to the efficient global management of operations. In a time of increased spreading of information systems, despite the vast number of options, it was acknowledged that they do not have critical information notification tools. The use of real time notification tools is an efficient way of diminishing the process cycles and information flow increase. This work consists of the study of the best way of notifying the right people in real time, decreasing response time. The research and development of these applications was carried out in one of the production facilities of a multinational pharmaceutical company. Communication and notification applications were developed appealing to the most modern computer science and system tools, like Ethernet communications, SMS notification, integration of several commercial SCADA, etc. The obtained results were very positive. Therefore, the development is being extended to the other facilities generalizing its use to the entire company.