Title :
Service Oriented Framework for Business Objectives
Author :
Seth, Aaditeshwar ; Aggarwal, H. ; Singla, A.R.
Author_Institution :
Punjabi Univ., Patiala, India
Abstract :
This paper articulates a way of using unified modelling language (UML) to develop SCM, CRM and other business value chain activities for any SME, our focus is to emphasize on the interfaces of systems. The results show that the UML was useful in the development of information systems. The main objective of this work is to create a functional service-oriented system for ERP, CRM and SCM to share its own services (functionalities) to each other within an application domain.
Keywords :
Unified Modeling Language; business data processing; customer relationship management; enterprise resource planning; management information systems; service-oriented architecture; small-to-medium enterprises; supply chain management; value engineering; CRM; ERP; SCM; SME; UML; business objectives; business value chain activities; enterprise resource planning; functional service-oriented system; information system development; unified modelling language; Analytical models; Customer relationship management; Engines; Object oriented modeling; Service oriented architecture; Unified modeling language; Unified modelling language (UML); business value chain; customer relationship management (CRM); enterprise resource planning (ERP); service oriented architecture (SOA); supply chain management (SCM);
Conference_Titel :
Computer and Communication Technology (ICCCT), 2012 Third International Conference on
Conference_Location :
Allahabad
Print_ISBN :
978-1-4673-3149-4
DOI :
10.1109/ICCCT.2012.36
