Title :
Automate session setup based on machine learning
Author :
Putrevu, Jagannath ; Wu, Xiaotao ; Krishnaswamy, Venkatesh
Author_Institution :
IP Commun. Dept., Avaya Labs. Res., Basking Ridge, NY, USA
Abstract :
This paper proposes a system of using machine learning algorithms to extract communication session information, such as conference bridge number and participant code, from users´ emails or appointments. Our system can then use the retrieved information to easily setup a communication session, for example, dialing conference bridge number and participant code, as well as popping up web conference links with simply one click. Our system can also verify the retrieved information by monitoring users´ communication sessions. This paper presents the overall architecture and uses the one-click-conferencing feature as an example to illustrate our system.
Keywords :
Internet telephony; information retrieval; learning (artificial intelligence); teleconferencing; Web conference links; automate session setup; communication session information; machine learning; monitoring; one-click-conferencing feature; Bridges; Classification algorithms; Decision trees; Electronic mail; Machine learning; Servers; Training; machine learning; one-click-conferencing;
Conference_Titel :
Internet Multimedia Services Architecture and Application(IMSAA), 2010 IEEE 4th International Conference on
Conference_Location :
Bangalore
Print_ISBN :
978-1-4244-7930-6
DOI :
10.1109/IMSAA.2010.5729389