Title :
On the risk of non-compliance with some plausible SLA requirements
Author :
Waldman, H. ; Mello, Darli A A
Author_Institution :
OptiNet, UFABC, Santo Andre, Brazil
fDate :
June 28 2009-July 2 2009
Abstract :
The paper discusses an analytical framework to support the analysis of the risk of non-fulfilment of committed obligations in Service Level Agreements (SLA´s). On a two-state system, the downtime of a connection on a fixed observation period is modelled for Poissonian arrivals of failures and a few plausible assumptions on repair times. Both cumulative downtime and the number of failure occurrences are modelled.
Keywords :
Poisson distribution; optical communication; telecommunication network management; Poissonian arrivals; connection downtime; failure occurrences; interval availability estimation; service level agreements; two-state system; Availability; Distributed computing; Failure analysis; Poisson equations; Protection; Regulators; Risk analysis;
Conference_Titel :
Transparent Optical Networks, 2009. ICTON '09. 11th International Conference on
Conference_Location :
Azores
Print_ISBN :
978-1-4244-4825-8
Electronic_ISBN :
978-1-4244-4827-2
DOI :
10.1109/ICTON.2009.5185245
