Using web conference system during the consultation hours

Students of the undergraduate course Introduction to Informatics get acquainted with computer architecture, operating system, computer network and data encryption in history as well as with up to date applications. During the consultation hours the students have the opportunity to ask the problematic questions to understand the learning material that they can download after the presentations. The experiences show the students wait for the last day before the test to download and learn the learning matherial and they do not use the opportunities of the consultation hours. Usually there are just 1 or 2 students coming to ask questions at this time. BigBlueButton is an open source web conferencing system and the students in the first semester could use it to ask the problematic questions from home. The experiences show this way of consultation is near to students´ habit and helps them to understand the learning material better and score a higher paper mark.