• DocumentCode
    2749946
  • Title

    On customer perceived value to supermarket

  • Author

    Jun, Feng ; Hui, Song

  • Author_Institution
    Sch. of Manage., Wuhan Univ. of Technol., Wuhan, China
  • fYear
    2011
  • fDate
    16-17 July 2011
  • Firstpage
    429
  • Lastpage
    431
  • Abstract
    Today, CPV is becoming a new source of competition advantage of corporation, and supermarket operators are aware of the advantage of customer loyalty on the basis of customer perception, which is the impetus to customer´s new buying and successive patronage, ultimately leading to more business profits. In this article, the authors analyzes implication of CPV of supermarket, based upon which it´s concluded the necessity for promoting CPV to supermarket, set up the model constituting CPV to supermarket, and give some advice on strategy for promoting CPV to supermarket.
  • Keywords
    consumer behaviour; customer satisfaction; profitability; retailing; business profit; corporation competition advantage; customer buying; customer loyalty; customer patronage; customer perceived value; customer perception; customer shopping behaviour; supermarket operators; Atmosphere; Economics; Educational institutions; Lighting; Pricing; Skin; CPV; Perception; Supermarket;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Product Innovation Management (ICPIM), 2011 6th International Conference on
  • Conference_Location
    Wuhan
  • Print_ISBN
    978-1-4577-0359-1
  • Type

    conf

  • DOI
    10.1109/ICPIM.2011.5983693
  • Filename
    5983693