An empirical study on Six Sigma phase based implementation and the roles of top management and upper managers

Author

Yudi, A. ; Osada, H.

Author_Institution

Grad. Sch. of Innovation Manage., Tokyo Inst. of Technol., Tokyo, Japan

fYear

2010

fDate

2-5 June 2010

Firstpage

269

Lastpage

274

Abstract

It is widely accepted that top management leadership and involvement is one of Six Sigma critical success factors. However, the distinction of roles between top management and upper managers are still vague specifically on innovation, as emerging competitive advantages issues. Based on an empirical study, Six Sigma development can be divided into four phases namely installation phase for management buy in, promotion phase for strengthening internal organization through cost reduction, enhancement phase emphasizing on external focus for top line growth, and full implementation phase on cultural strengthening and total employee involvement for sustainable growth. Accordingly, this study has grasped and classified the role of CEO, corporate champions, project champions on decreasing innovation barriers on each phases.

Keywords

cost reduction; innovation management; organisational aspects; personnel; six sigma (quality); CEO; competitive advantage; corporate champion; cost reduction; critical success factor; cultural strengthening; innovation barrier; internal organization; management buy-in; project champion; role distinction; six sigma development; sustainable growth; top management leadership; total employee involvement; upper manager; Costs; Cultural differences; Financial management; Innovation management; Project management; Quality management; Resource management; Six sigma; Technological innovation; Technology management; Phase based approach; Six Sigma; Top management and upper managers; barrier to innovation;

fLanguage

English

Publisher

ieee

Conference_Titel

Management of Innovation and Technology (ICMIT), 2010 IEEE International Conference on

Conference_Location

Singapore

Print_ISBN

978-1-4244-6565-1

Electronic_ISBN

978-1-4244-6566-8

Type

conf

DOI

10.1109/ICMIT.2010.5492700

Filename

5492700