DocumentCode
2753827
Title
Business Rule Based Program Transformation for CRM System Evolution
Author
Xu, Yang ; Yang, Hongji ; Amin, Issam
Author_Institution
Software Technol. Res. Lab., De Montfort Univ.
fYear
2006
fDate
16-18 Sept. 2006
Firstpage
244
Lastpage
247
Abstract
Customer relationship management (CRM) system is a complex and changeable information system. This paper, discusses an approach for reengineering CRM systems. It utilises business rules to help program transformation tools locating target segments. Moreover, the approach involves wide spectrum language (WSL) as a bridge to help transformation between legacy and target system. Therefore, program transformation can take its advantages in both low-level and high-level transformation to guarantee the consistency of reengineering
Keywords
customer relationship management; software maintenance; systems re-engineering; CRM system evolution; business rule; customer relationship management system; program transformation; system reengineering; wide spectrum language; Bridges; Customer relationship management; Management information systems;
fLanguage
English
Publisher
ieee
Conference_Titel
Information Reuse and Integration, 2006 IEEE International Conference on
Conference_Location
Waikoloa Village, HI
Print_ISBN
0-7803-9788-6
Type
conf
DOI
10.1109/IRI.2006.252420
Filename
4018497
Link To Document