An empirical research on the evaluation of innovation capabilities in KIBS firms in China

Author

Zhou, Dan ; WEI, Jiang

Author_Institution

Sch. of Manage., Zhejiang Univ., Hangzhou, China

fYear

2010

fDate

2-5 June 2010

Firstpage

408

Lastpage

413

Abstract

From the perspective of innovation process in services, this paper presents the method of Analytic Hierarchy Process (AHP) and factor analysis for the evaluation of innovation capabilities in knowledge intensive business service firms. Within the proposed methodological approach, a model for the quantitative analysis of innovation capabilities is presented, which includes four dimensions, namely development capability, production capability, marketing capability and organizational capability. In order to show how the evaluation model can be applied to concrete situation, a case study in Zhejiang province in China are presented and discussed.

Keywords

commerce; innovation management; knowledge management; marketing; service industries; China; KIBS firms; analytic hierarchy process; development capability; factor analysis; innovation capabilities; innovation process; knowledge intensive business service firms; marketing capability; organizational capability; production capability; Concrete; Innovation management; Knowledge management; Production; Technological innovation; evaluation model; innovation capabilities; knowledge intensive business service;

fLanguage

English

Publisher

ieee

Conference_Titel

Management of Innovation and Technology (ICMIT), 2010 IEEE International Conference on

Conference_Location

Singapore

Print_ISBN

978-1-4244-6565-1

Electronic_ISBN

978-1-4244-6566-8

Type

conf

DOI

10.1109/ICMIT.2010.5492724

Filename

5492724