• DocumentCode
    2754195
  • Title

    Opt-In Detection Based on Call Detail Records

  • Author

    Zhang, Huiqi ; Dantu, Ram

  • Author_Institution
    Dept. of Comput. Sci. & Eng., Univ. of North Texas Denton, Denton, TX
  • fYear
    2009
  • fDate
    10-13 Jan. 2009
  • Firstpage
    1
  • Lastpage
    2
  • Abstract
    Opt-in phone calls or emails refer to promotional phone calls or emails that have been requested by the people receiving them. In this paper we propose a model based on dynamic sliding windows to detect opt-in phone calls based on mobile phone call detail records. This work is useful for detecting unwanted calls (e.g., spam) and commercial purposes. For validation of our results, we used actual call logs of 100 users collected at MIT by the Reality Mining Project group for a period of 8 months. The experimental results show that our model achieves good performance with 91% accuracy.
  • Keywords
    call centres; customer satisfaction; promotion (marketing); telecommunication congestion control; telephone traffic recording; MIT; dynamic sliding windows; mobile phone call detail records; opt-in detection; opt-in emails; opt-in phone calls; promotional emails; promotional phone calls; reality mining project group; unwanted calls detection; Computer science; Filters; Humans; Mobile handsets; Traffic control; Unsolicited electronic mail;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Consumer Communications and Networking Conference, 2009. CCNC 2009. 6th IEEE
  • Conference_Location
    Las Vegas, NV
  • Print_ISBN
    978-1-4244-2308-8
  • Electronic_ISBN
    978-1-4244-2309-5
  • Type

    conf

  • DOI
    10.1109/CCNC.2009.4784920
  • Filename
    4784920