Realization of A Web-based Remote Service Platform

Author

Yin, Yong ; Zhou, Zude ; Chen, Youping ; Liu, Quan ; Long, Yihong

Author_Institution

Sch. of Inf. Eng., Wuhan Univ. of Technol.

fYear

2006

fDate

3-5 May 2006

Firstpage

1

Lastpage

4

Abstract

A joint project of a Web-based remote service platform is introduced in the paper. First the architecture of the platform is offered. Then key technologies, such as remote maintenance and operation, remote monitoring based on multi-media, management of virtual device and user files, after-sale service and technical supports, and security considerations for remote communication etc, are described in detail. In the end, the remote operation and inspection prototype interface of the platform is provided. Key technologies described in the paper have important values and application prospects for manufacturing enterprises to set up their remote service system

Keywords

Internet; file organisation; groupware; manufacturing data processing; multimedia systems; technical support services; telecommunication security; teleworking; virtual manufacturing; Web-based remote service platform realization; after-sale service; manufacturing enterprise; multimedia system; remote communication security; remote inspection prototype interface; remote maintenance; remote monitoring; remote operation; technical support; user file management; virtual device management; Collaborative work; Computer numerical control; History; Inspection; Interpolation; Manufacturing; Paper technology; Remote monitoring; Technology management; Web and internet services; Networked manufacturing; Remote communication; Remote maintenance and operation; Remote monitoring; Web-based remote service platform;

fLanguage

English

Publisher

ieee

Conference_Titel

Computer Supported Cooperative Work in Design, 2006. CSCWD '06. 10th International Conference on

Conference_Location

Nanjing

Print_ISBN

1-4244-0164-X

Electronic_ISBN

1-4244-0165-8

Type

conf

DOI

10.1109/CSCWD.2006.253079

Filename

4019114