DocumentCode :
2768377
Title :
Analysis of adopting an integrated DEMATEL on TAM and TTF model
Author :
Lee, Yu Cheng ; Chen, Ching Yi ; Chao, Yun Han ; Li, Mei Lan
Author_Institution :
Dept. of Technol. Manage., Chung-Hua Univ., Hsinchu, Taiwan
fYear :
2012
fDate :
2-4 July 2012
Firstpage :
668
Lastpage :
671
Abstract :
This study aims to explore critical factors influencing technological diffusion while organization adopts innovative information technologies. Enterprise A constructing a computer reservation system (CRS) is employed as an empirical study for analyzing the factors impacting utilization of innovative information technological system based on technology acceptance model (TAM) as well as task-technology fit model (TTF). Moreover, decision making trial and evaluation laboratory (DEMATEL) is used to examine the causality along with interdependent level between items selected in integrated TAM-TTF model, and to assist in identifying critical variables of integrated model from CRS operator´s perspective. The developed model helps managers understand key items for popularizing innovative technological information systems and formulate improvement strategies. This study contributes towards tackling the complex issues of CRS implication.
Keywords :
decision making; innovation management; organisational aspects; reservation computer systems; technology management; CRS; DEMATEL; causality; computer reservation system; decision making trial and evaluation laboratory; enterprise; innovative information technological system; integrated TAM-TTF model; organization; task-technology fit model; technological diffusion; technology acceptance model; Analytical models; Computational modeling; Decision making; Educational institutions; Information technology; Laboratories; Predictive models; Computer Reservation System; Decision Making Trial and Evaluation Laboratory; Task-Technology Fit Model; Technology Acceptance Model;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2012 9th International Conference on
Conference_Location :
Shanghai
Print_ISBN :
978-1-4577-2024-6
Type :
conf
DOI :
10.1109/ICSSSM.2012.6252323
Filename :
6252323
Link To Document :
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