Title :
Dynamic service match-making model and algorithm
Author :
Pan, Haixia ; Wang, Jing ; Kosaka, Michitaka
Author_Institution :
Sch. of Econ. & Manage., BeiHang Univ., Beijing, China
Abstract :
The model and algorithm to determine appropriate services for dynamic requirements are developed. Customer requirements are classified into static and dynamic requirements, then the services and dynamic requirements are decomposed within the same dimensions into specialized sub items. By mapping these decomposed sub items to the same ontology concept tree, the similarity between a service and the corresponding dynamic requirement can be calculated. The weighted average of theses similarities are calculated for eventually determining the matching value of the service and dynamic requirements. Comparing different service and dynamic requirements matching values helps service providers to make better service match-making choice.
Keywords :
customer services; ontologies (artificial intelligence); pattern matching; trees (mathematics); customer requirements; decomposed subitems; dynamic requirements; dynamic service match-making model; ontology concept tree; service providers; static requirements; Collaboration; Dynamic scheduling; Educational institutions; Heuristic algorithms; Ontologies; Vegetation; Dynamic Requirements; Dynamic Service Match-making; Static Requirements;
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2012 9th International Conference on
Conference_Location :
Shanghai
Print_ISBN :
978-1-4577-2024-6
DOI :
10.1109/ICSSSM.2012.6252339