• DocumentCode
    2768774
  • Title

    A consideration on university branding based on SDL (Service Dominant Logic): The lens of stakeholders´ value co-creation

  • Author

    Nguyen, Thuy Dung ; Shirahada, Kunio ; Kosaka, Michitaka

  • Author_Institution
    Japan Advanced Institute of Science and Technology, Japan
  • fYear
    2012
  • fDate
    2-4 July 2012
  • Firstpage
    779
  • Lastpage
    784
  • Abstract
    University branding has become a significant issue in higher education field. Generally, university stakeholders play a very important role for university branding by co-creating value each other. Service Dominant Logic (SDL) seems to be a good approach for discussing value co-creation among university stakeholders. This research aims to propose a new model for university branding management through the lens of experience value co-creation with university stakeholders. Two cases of laboratories in universities are analyzed to demonstrate the effectiveness of the proposed model through analyzing experience value co-creation process by students and professors. Experience value co-creation enhances the laboratories brand and this leads to enhance the universities brand.
  • Keywords
    Service Dominant Logic; experience; universities´ stakeholders; university branding; value co-creation;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Service Systems and Service Management (ICSSSM), 2012 9th International Conference on
  • Conference_Location
    Shanghai, China
  • Print_ISBN
    978-1-4577-2024-6
  • Type

    conf

  • DOI
    10.1109/ICSSSM.2012.6252346
  • Filename
    6252346