Title :
Automated Reference Services
Author :
Songsangyos, Pradit ; Tumthong, Suwut
Author_Institution :
Sci. & Technol. Dept., Rajamangala Univ. of Technol. Suvarnabhumi, Phranakon Si Ayuthaya, Thailand
Abstract :
In this study, an automated reference services was proposed and implemented using an expert system shell. This expert system can be automated reference service, by allow the user access to information sources directly at anytime. The first task of the system development was to analyze of the problem domain ¿reference services¿. The next task was the extraction of knowledge then design a hierarchically related subject list. The forward-chaining mechanism is used to reach the goal. Then the system goes to searching the record(s) of Thailand reference sources kept in the database system. Finally, was the design of the user and computer interfacing by menu interface.
Keywords :
expert system shells; forward chaining; information services; Thailand reference sources; automated reference services; computer interfacing; database system; expert system shell; forward-chaining mechanism; information sources; system development; Computer interfaces; Data mining; Database systems; Expert systems; Government; Humans; Information resources; Information retrieval; Libraries; Prototypes; Reference service; Reference work;
Conference_Titel :
Computer Technology and Development, 2009. ICCTD '09. International Conference on
Conference_Location :
Kota Kinabalu
Print_ISBN :
978-0-7695-3892-1
DOI :
10.1109/ICCTD.2009.139
