Title :
The Risk Analysis on IT Service Outsourcing of Enterprise with System Dynamics
Author :
Wang, Gui-sen ; Li, Xiang-Yang
Abstract :
According to the analysis on character of enterprise´s IT service outsourcing risk, a system dynamics approach is put forward to study enterprise´s IT service outsourcing risk in this paper. On the basis of analyzing system target and boundary, the model on system dynamics of IT service outsourcing risk is established, which is combined with risk sub-system, risk control policy sub-system and risk performance sub-system. Then, the operation of this model is illustrated from the viewpoint of system detailedly. This model provides an effective method for analyzing enterprise´s IT service outsourcing risk.
Keywords :
Conference management; Environmental economics; Environmental management; Feedback; Outsourcing; Performance analysis; Risk analysis; Risk management; Technology management; Uncertainty; IT Service; IT Service outsourcing; risk analysis; system dynamics;
Conference_Titel :
Service Sciences (ICSS), 2010 International Conference on
Conference_Location :
Hangzhou, China
Print_ISBN :
978-0-7695-4017-7
DOI :
10.1109/ICSS.2010.47