Title :
The CANASTA experience: key management and technical decisions in a hybrid expert system project
Author :
Rewari, Anil ; Swartwout, Mark W. ; Register, Michael S.
Author_Institution :
Digital Equipment Corp., Marlboro, MA, USA
fDate :
30 Sep-2 Oct 1991
Abstract :
A case study is presented of a successful intelligent system. CANASTA (the Crash Analysis Troubleshooting Assistant) is a knowledge-based system designed to assist support engineers in isolating the underlying causes of operating system crashes, whether due to hardware faults or system software bugs. CANASTA´s success is largely due to a combination of project management actions and the innovative technical design and development of the system. The lessons learned from developing a large hybrid system such as CANASTA are presented
Keywords :
DP management; expert systems; project engineering; CANASTA experience; Crash Analysis Troubleshooting Assistant; hardware faults; hybrid expert system project; intelligent system; key management and technical decisions; knowledge-based system; operating system crashes; project management; support engineers; system software bugs; Computer bugs; Computer crashes; Design engineering; Hardware; Intelligent systems; Knowledge based systems; Knowledge engineering; Operating systems; Project management; System software;
Conference_Titel :
Developing and Managing Expert System Programs, 1991., Proceedings of the IEEE/ACM International Conference on
Conference_Location :
Washington, DC
Print_ISBN :
0-8186-2250-4
DOI :
10.1109/DMESP.1991.171702
