Towards effective management of expert system projects

Author

Arora, Vikas ; Cooke, John E.

Author_Institution

Dept. of Comput. Sci., Saskatchewan Univ., Saskatoon, Sask., Canada

fYear

1991

fDate

30 Sep-2 Oct 1991

Firstpage

339

Lastpage

345

Abstract

Based on the development of PRXDM, an expert system for the fault diagnosis of the PRX/A electronic telephone exchange, a development life-cycle for expert system development is proposed. Seven phases are identified: domain definition, general design, detailed design, prototype development, integration, field testing, and operation. Provision is made for the extensive iteration and incrementation that is an essential part of all expert system development. A framework for testing. verifying, and validating expert systems is presented, and relevant metrics that could be collected in each phase of development are suggested

Keywords

DP management; electronic switching systems; expert systems; fault location; project engineering; systems analysis; PRX/A electronic telephone exchange; PRXDM; detailed design; development life-cycle; domain definition; effective management; expert system projects; field testing; general design; integration; metrics; operation; prototype development; Application software; Costs; Diagnostic expert systems; Expert systems; Fault diagnosis; Programming; Project management; Prototypes; Telephony; Testing;

fLanguage

English

Publisher

ieee

Conference_Titel

Developing and Managing Expert System Programs, 1991., Proceedings of the IEEE/ACM International Conference on

Conference_Location

Washington, DC

Print_ISBN

0-8186-2250-4

Type

conf

DOI

10.1109/DMESP.1991.171703

Filename

171703