Title :
Service design and human factors considerations in the introduction of personal communications services
Author :
Wuthnow, Mark ; Holtmann, Maria
Author_Institution :
Southwestern Bell Technology Resources, Inc.
Keywords :
Cancer; Feedback; Hospitals; Human factors; Intelligent networks; Personal communication networks; Process design; Prototypes; Robustness; Testing;
Conference_Titel :
Subscriber Loops and Services, 1993. ISSLS 93. Proceedings. The X International Symposium on
DOI :
10.1109/ISSLS.1993.763675
