Managers´ use of computers: end-user computing in perspective

This study examines end-user computing in a managerial context by integrating the issues of hands-on use of computers, delegation of computer tasks, the use of support functions, and their perceived importance. The research was carried out within one division of a major defense contractor. The results indicate that the managers are of the opinion that delegation of computer tasks is the most important type of end-user computing support. End-user computing was viewed as a less important type of computer support than organizational computing