Title :
Studying Hospital Process Management System Concerning Information Quality
Author :
Ikram, Maria ; Zhao, Yan-ping ; Su, Ying
Author_Institution :
Sch. of Manage. Sci. & Econ., Beijing Inst. of Technol., Beijing, China
Abstract :
Hospitals are looking ways for providing quality services to its customers by reducing cost, increasing efficiency and by improving hospital processes. Under this situation, using processes modeling technique will be a new dimension and will be providing health care staffs a platform for the assessment of information quality situation, in the various processes of the hospital, processes management has to support process improvement objectives. This paper will detect many process quality information indicators for hospital, and modeling the assessment methods for process management and developing a hospital process management system (HPMS) based on information quality management.
Keywords :
health care; information management; medical information systems; quality of service; cost reduction; health care staff; hospital process management system; information quality management; information quality situation assessment; process modeling technique; quality information indicator properties; quality of services; Conference management; Environmental management; Hospitals; Information analysis; Information management; Medical services; Object oriented modeling; Quality management; Resource management; Technology management; Information quality; Process management; Process modeling; assessment;
Conference_Titel :
Cooperation and Promotion of Information Resources in Science and Technology, 2009. COINFO '09. Fourth International Conference on
Conference_Location :
Beijing
Print_ISBN :
978-0-7695-3898-3
DOI :
10.1109/COINFO.2009.79
