Title :
WAP mail service and short message service for mobile CRM [customer relationship management]
Author :
Shen, Kevin H W ; Lee, Daniel C H
Abstract :
Mobile devices may be the most useful devices for people because of their mobility, but sometimes people do not want to use them because they may not get the information that they really want. Useless and redundant information is some kind of garbage and wastes the limited bandwidth that is available. We discuss a strategy to build up a customizable service by a customer in a wireless environment
Keywords :
Internet; electronic mail; marketing; mobile radio; wireless LAN; WAP mail service; Wireless Application Protocol; bandwidth; customizable service; mobile customer relationship management; mobile devices; redundant information; short message service; useless information; wireless environment; Bandwidth; Communication system security; IP networks; Message service; Network servers; Postal services; Web and internet services; Web server; Wireless application protocol; Wireless networks;
Conference_Titel :
Multimedia Software Engineering, 2000. Proceedings. International Symposium on
Conference_Location :
Taipei
Print_ISBN :
0-7695-0933-9
DOI :
10.1109/MMSE.2000.897212
