Title :
Embedding intelligence in online help: a case study
Author :
Schoonover, Michael A. ; Kellett, Carole M.
Author_Institution :
Hewlett-Packard Co., Fort Collins, CO, USA
fDate :
30 Oct-1 Nov 1991
Abstract :
The authors discuss what is meant by intelligent online help. They then highlight the intelligent features of the Fortran 90 Tutor, an online help system at Hewlett-Packard that teaches new features of the Fortran 90 computer language. The intelligent features discussed include annotations, self test, interactive examples, and encapsulations. The authors also summarize some of the lessons they learned during the development of the intelligent help system discussed here
Keywords :
FORTRAN; computer aided instruction; graphical user interfaces; Fortran 90 Tutor; Hewlett-Packard; annotations; encapsulations; intelligence embedding; interactive examples; online help; self test; Automatic testing; Computer aided software engineering; Computer languages; Encapsulation; Expert systems; Intelligent systems; Knowledge engineering; System testing; Usability; Writing;
Conference_Titel :
Professional Communication Conference, 1991. IPCC '91. Proceedings. The Engineered Communication., International
Conference_Location :
Orlando, FL
Print_ISBN :
0-7803-0482-9
DOI :
10.1109/IPCC.1991.172773
