Performance metrics design framework for software focused supply chain

Supply chain performance measurement plays an important role in supply chain management. It helps companies to improve their bottom lines and provides the basis for companies to make business decisions. Software focused supply chain has been identified as a different type of supply chain from ´traditional´ supply chain. It deals with products which the software constitutes the major innovation and value of the products. Very limited researches have been done on software focused supply chain. Singapore Institute of Manufacturing Technology initiated a research project on software focused supply chain management. A lot of research challenges have been raised and studied through the project. This paper focuses on how to measure software focused supply chain performance. In this paper, we review current supply chain performance measurement systems. Characteristics of software focused supply chain have been identified. A performance metrics design framework for software focused supply chain is proposed. Resource, visibility and agility are the three dimensions of the proposed framework.