Title :
Evaluating system reliability from the customer perspective to improve availability predictions
Author :
Zhang, Xuemei ; Sharma, Meenakshi ; Franklin, Paul
Author_Institution :
Reliability Dept., Lucent Technol., Holmdel, NJ, USA
Keywords :
Markov processes; customer profiles; parameter estimation; software maintenance; software reliability; Markov model; architecture-based model; availability assessment method; customer perspective; data-driven method; parameter estimation; reliability prediction; Availability; Computer industry; Engineering management; Failure analysis; Hardware; Parameter estimation; Predictive models; Reliability engineering; Software reliability; Systems engineering and theory;
Conference_Titel :
Reliability and Maintainability Symposium, 2005. Proceedings. Annual
Print_ISBN :
0-7803-8824-0
DOI :
10.1109/RAMS.2005.1408350