DocumentCode
2811815
Title
The value of field feedback in consumer electronics: a case study
Author
Petkova, Valia T. ; Sander, Peter C.
Author_Institution
Eindhoven Univ. of Technol., Netherlands
fYear
2005
fDate
Jan. 24-27, 2005
Firstpage
220
Lastpage
225
Keywords
consumer electronics; customer services; innovation management; product customisation; reliability; time to market; Internet; consumer electronics; failure information feedback flow; field feedback; innovative audio product; product quality; software update; successive product generation; technical field failure information; Computer aided software engineering; Consumer electronics; Electronic equipment testing; Feedback; Innovation management; Internet; Manufacturing processes; Technological innovation; Technology management; Time to market;
fLanguage
English
Publisher
ieee
Conference_Titel
Reliability and Maintainability Symposium, 2005. Proceedings. Annual
ISSN
0149-144X
Print_ISBN
0-7803-8824-0
Type
conf
DOI
10.1109/RAMS.2005.1408365
Filename
1408365
Link To Document