Title :
An object-oriented troubleshooting expert system for electronic switching systems
Author :
Hibino, Yuuji ; Fujimoto, Kisaku
Author_Institution :
NTT Oper. Syst. Dev. Center, Tokyo, Japan
Abstract :
An object-oriented troubleshooting expert system that analyzes messages from a switching system when a fault occurs and informs maintenance operators of recommended actions is presented. The system is characterized by two basic features. The first consists of troubleshooting strategies which utilize knowledge of the structure and the behavior of switching system. These strategies automatically expand the scope of suspect portions of a switching system to be diagnosed, if test and diagnosis functions built into a switching system fail to pinpoint a fault location. The second feature is object-oriented knowledge representation, which makes it easy to implement and improve the above troubleshooting strategies. The constructed prototype expert system verifies the effectiveness of the proposed approach
Keywords :
automatic test equipment; automatic testing; electronic equipment testing; electronic switching systems; expert systems; fault location; knowledge representation; maintenance engineering; object-oriented programming; telecommunications computing; ATE; ESS; constructed prototype; electronic switching systems; fault location; object-oriented knowledge representation; object-oriented troubleshooting expert system; Control systems; Diagnostic expert systems; Electronic switching systems; Expert systems; Fault diagnosis; Knowledge representation; Object oriented modeling; Switches; Switching systems; System testing;
Conference_Titel :
Global Telecommunications Conference and Exhibition 'Communications Technology for the 1990s and Beyond' (GLOBECOM), 1989. IEEE
Conference_Location :
Dallas, TX
DOI :
10.1109/GLOCOM.1989.64017