Title :
A case study: production problems in an application running on the PRODIGY service
Author :
Hutcheson, Marnie L.
Author_Institution :
Prodigy Services Co., White Plains, NY, USA
Abstract :
The code-related production problems that occurred in an application running on the PRODIGY service production network over its first 17 months of live service are discussed. They fall into three general categories: errors caused by incompatible code modules (integration failures), errors in program logic and errors caused by faulty specifications. The test history of the project is reviewed, and the problems are examined to determine why testing failed to isolate them. Strategies for preventing their occurrence in future projects are proposed.<>
Keywords :
information services; program testing; retail data processing; system recovery; PRODIGY service; code-related production problems; faulty specifications; incompatible code modules; integration failures; production network; program logic; test history; Application software; Cities and towns; Cloning; Hardware; Intelligent networks; International collaboration; Production; Testing; Trademarks; Videotex;
Conference_Titel :
Computer Assurance, 1990. COMPASS '90, Systems Integrity, Software Safety and Process Security., Proceedings of the Fifth Annual Conference on
Conference_Location :
Gaithersburg, MD, USA
DOI :
10.1109/CMPASS.1990.175399
