Title :
Integrating customer preferences into green design and manufacturing
Author :
Thurston, Deborah L. ; Hoffman, William F., III
Author_Institution :
Illinois Univ., Urbana, IL, USA
Abstract :
Customer preferences drive the design process. However, it is extremely difficult to accurately assess the customer´s actual willingness to pay for environmental protection. This paper first briefly reviews methods for assessing customer preferences, then presents a decision model for use by design engineers in which customer preferences can be reflected in weighting factors assigned by the design engineer
Keywords :
decision theory; design for environment; manufacture; customer preferences; decision model; design engineers; environmental protection; green design; green manufacturing; weighting factors; Automobiles; Automotive materials; Cellular phones; Cost accounting; Decision making; Design engineering; Manufacturing processes; Process design; Protection; Raw materials;
Conference_Titel :
Electronics and the Environment, 1999. ISEE -1999. Proceedings of the 1999 IEEE International Symposium on
Conference_Location :
Danvers, MA
Print_ISBN :
0-7803-5495-8
DOI :
10.1109/ISEE.1999.765877
