Using issues to teach diversity: an interactive learning approach

This paper discusses how to teach students about diversity in the workplace and how to develop the multicultural leadership skills necessary to manage a diverse workforce. Based on my research, and experience as a teacher, consultant and affirmative action officer, the twelve critical diversity issues that students need to be aware of and understand if they are going to be effective multicultural leaders have been identified. Under each issue are several articles related to that issue. Because the twelve diversity issues are relevant, contemporary and controversial, students have responded well to this learning method. Using an issues based approach is an alternative and effective way to introduce, discuss and learn about diversity management. The issues can stand alone as complete learning modules, are adaptable to the experience and expertise of the instructor, and have been used successfully with traditional classroom courses, distance learning courses and training workshops for industry.