Title :
Using a group decision support system environment for knowledge acquisition: a field study
Author :
Liou, Yihwa Irene ; Nunamaker, Jay F., Jr.
Author_Institution :
Dept. of Inf. & Quantitative Sci., Baltimore Univ., MD, USA
Abstract :
A field study using a GDSS (group decision support systems) environment to acquire knowledge from multiple experts to build an expert system for an information center was conducted. This field study indicated that a GDSS environment facilitates the acquisition of knowledge from a group of experts by documenting knowledge electronically, by supporting knowledge extraction from individual experts in a parallel fashion, by offering possibilities to resolve conflicts during the knowledge extraction phase, and by providing a group interaction atmosphere to enrich the domain of expertise. In addition, it was found that structured analysis techniques were useful in planning for knowledge acquisition and that a designated primary expert was of great help when dealing with multiple experts
Keywords :
decision support systems; knowledge acquisition; GDSS; designated primary expert; expert system; group decision support system environment; group interaction; information center; knowledge acquisition; knowledge extraction; structured analysis; Atmosphere; Collaborative work; Data mining; Decision making; Decision support systems; Expert systems; Humans; Knowledge acquisition; Knowledge engineering; Organizing;
Conference_Titel :
System Sciences, 1990., Proceedings of the Twenty-Third Annual Hawaii International Conference on
Conference_Location :
Kailua-Kona, HI
DOI :
10.1109/HICSS.1990.205326
