Title :
Information center evaluation
Author_Institution :
Sch. of Manage., State Univ. of New York, Binghamton, NY, USA
Abstract :
Information centers provide a formal established facility that coordinates and facilitates end-user computing. The author discusses the reasons for information center evaluation, the problems associated with evaluation, and the various techniques, tools, and methods that can be used for evaluation. She then proposes a model by which one can determine which evaluation measure to use based on the reasons for evaluation and the stakeholders concerned
Keywords :
information centres; end-user computing; information centre evaluation; techniques; tools; Application software; Computer applications; Data security; Hardware; Management information systems; Productivity; Resource management; Software maintenance; Software quality; Software standards;
Conference_Titel :
System Sciences, 1990., Proceedings of the Twenty-Third Annual Hawaii International Conference on
Conference_Location :
Kailua-Kona, HI
DOI :
10.1109/HICSS.1990.205347
