Title :
Quantitative approach to using e-commerce data to monitor and control the performance of a supply chain
Abstract :
We present a quantitative approach to using e-commerce data to measure, monitor, and control the performance of a supply chain. The performance is measured in terms of the turn-around time for a business transaction. This performance is monitored and correlated to a set of parameters so that the resulting mathematical relation is used as a model to design control measures to bring the performance to a desirable level. A computational algorithm is presented in the modeling process, and design of control measures is derived based on this model.
Keywords :
electronic commerce; electronic data interchange; matrix algebra; supply chain management; supply chains; business transaction; computational algorithm; control measure design; e-commerce data; mathematical relation; performance measurement; quantitative approach; supply chain performance control; supply chain performance monitoring; turn-around time; Communication system control; Condition monitoring; Data handling; Delay; Electronic commerce; Mathematical model; Parameter estimation; Process design; Supply chains; Time measurement;
Conference_Titel :
e-Technology, e-Commerce and e-Service, 2004. EEE '04. 2004 IEEE International Conference on
Print_ISBN :
0-7695-2073-1
DOI :
10.1109/EEE.2004.1287302
