Title :
Notice of Retraction
For ceramic enterprise customer relationship management research
Author :
Shu Qi-Liang ; Li Bu-Sheng ; Zhao Li-Ping
Author_Institution :
Sub-Inst. of Sci. & Technol. & Art of Jingdezhen, Ceramic Inst., Jingdezhen, China
Abstract :
Notice of Retraction
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
Customer relationship management competition plays a very important role in modern enterprises. Good relations between customers and companies are important aspects for enterprise´s survive and development. In this paper, through combing customer relationship management research results from home and abroad and our own study on the ceramics production process, we come up with “ceramic enterprise customer relationship management” concept. We made a further analysis and built a functional model enterprise customer relationship management particularly concerning on the ceramic industry. We apply software engineering ideology and divide the system into several modules.
Keywords :
ceramic industry; customer relationship management; data mining; software engineering; ceramic enterprise customer relationship management; ceramic industry; ceramics production process; customer relationship management competition; data mining; software engineering ideology; Ceramics; Companies; Consumer electronics; Databases; Variable speed drives; CRM; Ceramic Enterprises; Data Mining; Marketing;
Conference_Titel :
Computer Application and System Modeling (ICCASM), 2010 International Conference on
Conference_Location :
Taiyuan
Print_ISBN :
978-1-4244-7235-2
DOI :
10.1109/ICCASM.2010.5620106
